Say Bye to Wal-Mart Greeters

TAKE POLL ABOUT THEM: Wal-Mart announces phasing out an iconic employee role—those store greeters who issue friendly hellos and play double-agent regarding merchandise return and possible shoplifting. Will you miss them?

Wal-Mart founder Sam Walton fought for years to get people greeters positioned at the front of each entrance of his retail stores, but now customers have to say a slow and sure goodbye to the 32-year run of those greeters.

This week, news is spreading throughout business circles about Wal-Mart's greeters being phased out. Patch spoke Tuesday to a longtime greeter at the in Eureka, who said the good news is that greeters will not lose their jobs. Instead they will be repositioned at other locations inside the store, he said.

An article about this topic in Huffington Post on Wednesday stated Walton first stumbled onto a greeter at a small Walmart in Louisiana in 1980. The greeter explained to Walton he had a "dual purpose: to make people feel good about coming in, and to make sure people weren't walking back out the entrance with merchandise they hadn't paid for."

YOUR TURN: What's the most interesting interaction you've had with a Wal-Mart greeter? Or most interesting thing you've seen a greeter do? Please share your memories in the comments' section at the end of this article.

Joan Walker February 04, 2012 at 06:52 PM
Repositioning to other location in stores consists of standing in one area away from the doors and not helping with carts or any other help. Will not be checking for returns, or receipts. One door greeter has arthritis and was in pain all day from lack of movement as they can not move anywhere outside the little box he has been told to stay in. Very sad to see him in pain. This issue needs to be addressed to corporate and the local media.
Brandon Fry - Local Volunteer February 04, 2012 at 11:31 PM
Wow, will I have to get my own cart soon?
karrygdar February 05, 2012 at 09:05 PM
In addition, for some persons with disabilities, this was a good entry level position for them. Not everyone can handle the complexity of working a cash register. For those who want to be productive but need low complexity work (which there is very little of nowadays) this was ideal. Shame on Wal-Mart!
Ruth Foster February 06, 2012 at 03:05 PM
Probably have to bring it in a cart from the parking lot!!! --or what is next??? Walmart CHARGING you for the use! What a CHEAPO CO. P.S.Will Walmart SEE any of these comments???
John Baum April 01, 2012 at 06:07 AM
Some greeters are also disabled. Try and train someone to stand for 8 hours to please everyone at once and check them out as quickly as possible and they cannot stand up, or have another disability. Get over your grumpy Cedric, lay off the coffee it might help with your poor attitude.


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